You must remember that do not use the skip-name-resolve setting in your server’s MySQL® configuration. This setting will cause serious issues with server operations. If you are not an advanced MySQL administrator, expect issues with this setting. For example, you will see issues with account transfers and restorations. This setting will also cause issues with phpMyAdmin.
To restore your cPanel account, obtain a backup archive or a cpmove file of the old account. Either generate the backup archive in cPanel’s Backup interface (cPanel >> Home >> Files >> Backup), or obtain a cpmove archive from your hosting provider. Important:
- Do not create the cPanel account that you plan to restore. WHM’s Transfer or Restore a cPanel Account interface (WHM >> Home >> Backup >> Restore a Full Backup/cpmove File) creates the cPanel account for you.
- Do not change the name of your cPanel backup archive or
cpmovefile.
To begin, place your backup archive or cpmove file in the /home directory. Use an SFTP client to transfer the file to your server.
After you open an SFTP connection to your server, transfer the backup archive or cpmove file to the server’s /home directory.
The amount of time that the SFTP client requires to transfer a file depends on the file’s size and your connection speed.
After you move your backup archive or cpmove file to the correct location, access WHM’s Transfer or Restore a cPanel Account interface (WHM >> Home >> Transfers >> Transfer or Restore a cPanel Account). You can use this interface to restore the backup archive or cpmove file with the Restore from a local cpmove file. setting.
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